Shipping Information
Everything you need to know about shipping your Midhana device
We're a Small Business
As a small business, our shipping times might be longer than large retailers, but we make up for it with personalized service and quality.
We'll keep you updated on your order status every step of the way, from processing to shipping to delivery.
Delivery Times
United Kingdom
For all UK addresses
International
For all countries outside the UK
Free worldwide shipping on all orders!
Why These Timeframes?
As a small business, we handle order processing, quality checks, and packaging ourselves to ensure each Midhana device meets our standards. We don't rush the process because we want you to receive a perfect product.
International shipments may also be subject to customs processing in your country, which can add additional time.
Our Communication Promise
We understand waiting for a package can be frustrating. That's why we promise to:
- Send an order confirmation immediately after purchase
- Notify you when your order has been processed and is ready to ship
- Provide tracking information once your package is on its way
- Be available to answer any questions about your shipment
If you ever have concerns about your order status, we're just an email away.
Returns
If you're not satisfied with your Midhana device, you can return it within 30 days for a full refund.
To initiate a return, please contact us with your order number and reason for return and please read our returns policy.
Have questions about shipping? Contact us