Waitlist management
Keep a simple list of customers who want a slot, with contact details and availability.
Appointment cancellation and waitlist recovery
A simple tool for driving instructors, tutors and service businesses to fill cancelled slots quickly and stop revenue slipping through the gaps.
Jamie M
Sara R
Tom K
The problem
When a customer cancels at short notice, most instructors and service businesses have no quick way to reach the right person. The slot goes empty, the income is lost, and the follow-up gets added to a mental to-do list that never gets done.
The product direction
Keep a simple list of customers who want a slot, with contact details and availability.
When a slot opens, get a prompt to contact the right person straight away.
Send a quick, professional message without drafting from scratch each time.
See how quickly cancelled slots are being recovered and where income is still being lost.
Works alongside the tools you already use — no new booking system required.
Early validation
This is an early product direction. We are speaking with driving instructors, tutors and other appointment-based businesses to understand how cancellations are currently handled and where income is most often lost.
Start a conversation
If you run appointments or sessions and find last-minute cancellations hard to recover, we would be grateful to hear how you currently handle it.