Appointment cancellation and waitlist recovery

Stop losing income when customers cancel at short notice.

A simple tool for driving instructors, tutors and service businesses to fill cancelled slots quickly and stop revenue slipping through the gaps.

Waitlist

Waiting7
Slot today1
Recovered4
JM

Jamie M

Available Mon–Fri afternoons

Notified
SR

Sara R

Any slot, 2 hrs notice

Pending
TK

Tom K

Weekends only

Not contacted

The problem

Cancelled slots are hard to fill without a system.

When a customer cancels at short notice, most instructors and service businesses have no quick way to reach the right person. The slot goes empty, the income is lost, and the follow-up gets added to a mental to-do list that never gets done.

Last-minute cancellations
No-shows
Gaps in the diary
Manual waitlist chasing
Lost income from short-notice reschedules
Customers who asked to be notified when a slot opens
Following up by WhatsApp or text
Knowing who is next in line

The product direction

A simple waitlist that helps you fill gaps before they cost you.

01

Waitlist management

Keep a simple list of customers who want a slot, with contact details and availability.

02

Cancellation alerts

When a slot opens, get a prompt to contact the right person straight away.

03

WhatsApp and message templates

Send a quick, professional message without drafting from scratch each time.

04

Slot fill tracking

See how quickly cancelled slots are being recovered and where income is still being lost.

05

Simple, low-friction setup

Works alongside the tools you already use — no new booking system required.

Early validation

Currently speaking with instructors and service businesses.

This is an early product direction. We are speaking with driving instructors, tutors and other appointment-based businesses to understand how cancellations are currently handled and where income is most often lost.

Start a conversation

Do you lose income when customers cancel?

If you run appointments or sessions and find last-minute cancellations hard to recover, we would be grateful to hear how you currently handle it.

Email [email protected]